This policy defines the rules under which Jesastic.in may temporarily suspend, permanently terminate, or break services due to non-payment, non-response, misuse, or contract violation. This policy protects Jesastic against financial loss, abuse of services, and operational misuse.
Once service is suspended or terminated due to client fault: NO REFUND shall be applicable under any condition.
"Service Break" implies any of the following actions:
This may apply to Websites, Hosting, Digital marketing campaigns, QR systems, Musical Photo Frame backend, WhatsApp tools, CRM & software systems.
Jesastic reserves the absolute right to suspend or terminate services under the following conditions:
Jesastic does NOT require client permission to break service in these cases.
If service is broken due to ANY of the above reasons:
This applies even if the project is partially completed, the client is unhappy, or claims business loss.
Service reactivation is possible ONLY IF all conditions below are met:
Jesastic holds the final authority to approve or deny reactivation.
If services are broken due to third-party actions (Hosting provider shutdown, Payment gateway suspension, Ad account bans, Amazon/Meesho restrictions), Jesastic is not liable. No refunds apply for third-party disruptions.
After termination, Jesastic is NOT responsible for Data loss, Campaign history, Stored backups, QR code access, Hosting files, or System logs. Clients must maintain their own backups.
Jesastic may immediately suspend services without notice if Court orders are received, Law enforcement access is required, or Cybercrime risks are detected. No refund shall apply in such cases.
Jesastic is not obligated to provide multiple reminders or warnings. One written notice is legally sufficient.
All service break matters fall strictly under Indian Law and are subject to Indian Courts Only.
All decisions related to Service suspension, Termination, Data removal, and Reactivation remain under the SOLE DISCRETION of Jesastic Management.
All communications regarding service breaks must be in writing:
